We do not offer free assessments for short-term hires. However, you’re welcome to visit our spacious, well-equipped showroom for a mobility assessment.
If you’re unable to visit due to distance or physical limitations, we can provide an at-home assessment service. Please note, this service incurs a charge. For long-term hires or purchases, the mobility assessment fee will be fully refunded once the hire contract is validated or the purchase is completed.
Our assessors will begin by discussing your specific mobility needs. This allows them to prepare a selection of suitable products to bring on the day. When they arrive, they will have a variety of options, including different vehicles and accessories, such as cushions and controls. This setup ensures a thorough, practical assessment. You’ll also have the chance to trial a fully configured product that resembles your intended hire or purchase. Using the product over time can help you determine its suitability and quality.
The professional assessment fee is £225, plus a non-refundable mileage charge of £1.30 per mile. While there’s no obligation to buy or hire from us, this service gives you confidence in our expertise and commitment to finding the best product for you. We also offer ongoing support for any technical needs.
For more information or to book an appointment, visit our Contact Page or call us at 0800 111 6234.
